{"id":3684,"date":"2022-03-29T14:51:28","date_gmt":"2022-03-29T14:51:28","guid":{"rendered":"https:\/\/stagingcopy.comitas.com\/dir\/?p=3684"},"modified":"2024-12-09T11:21:20","modified_gmt":"2024-12-09T11:21:20","slug":"zentrales-orderportal-fur-das-ifj","status":"publish","type":"post","link":"https:\/\/stagingcopy.comitas.com\/dir\/success-stories-de\/zentrales-orderportal-fur-das-ifj\/","title":{"rendered":"Zentrales Orderportal f\u00fcr das IFJ"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-post\" data-elementor-id=\"3684\" class=\"elementor elementor-3684\">\n\t\t\t\t<div class=\"elementor-element elementor-element-cec6d02 e-flex e-con-boxed e-con e-parent\" data-id=\"cec6d02\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-6f4d1105 elementor-widget elementor-widget-text-editor\" data-id=\"6f4d1105\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><\/p>\n<p><a href=\"https:\/\/www.ifj.ch\/de\">Das Institut f\u00fcr Jungunternehmen (IFJ)<\/a> verwendet verschiedene Applikationen, um Kunden seine Dienstleistungen zur Verf\u00fcgung zu stellen. Ein Beispiel hierf\u00fcr ist das Business-Plan-Tool, mit dessen Hilfe Unternehmensgr\u00fcnder einen bereits ausgestalteten Business-Plan erstellen k\u00f6nnen. Das IFJ w\u00fcnschte sich zudem ein zentrales Verwaltungs-Tool, das die Daten aller Applikationen zusammenfasst und eine zentrale Bearbeitung erlaubt. Die Comitas AG hat diese Aufgabe mit dem Orderportal erfolgreich umgesetzt.<\/p>\n<p><\/p>\n<h4 class=\"wp-block-heading\">Orderportal mit Schnittstellen zu allen Applikationen<\/h4>\n<p><\/p>\n<p>F\u00fcr die einwandfreie Funktion des zentralen Orderportals ist es wichtig, dass es alle Informationen von den \u00fcbrigen Applikationen automatisch empf\u00e4ngt. Aus diesem Grund haben die Entwickler Schnittstellen eingerichtet, die eine einfache Daten\u00fcbertragung erm\u00f6glichen. Die einzelnen Programme \u00fcbermitteln die entsprechenden Informationen, wenn ein Kunde ein Produkt bestellt oder wenn er eines der zahlreichen Tools des Unternehmens nutzt. Ausserdem geben sie die jeweiligen Laufzeiten an. Durch die zentrale Erfassung haben die Mitarbeiter stets einen genauen \u00dcberblick dar\u00fcber, welcher Kunde welche Dienstleistungen in Anspruch nimmt.<\/p>\n<p><\/p>\n<h4 class=\"wp-block-heading\">Interaktion mit dem CRM<\/h4>\n<p><\/p>\n<p>Um die Dienstleistungen an die Anforderungen der einzelnen Kunden anzupassen, hat das IFJ ein Programm f\u00fcr das Customer Relationship Management (CRM) eingerichtet. Auch dieses interagiert mit dem Orderportal. Das CRM-System empf\u00e4ngt alle Daten zu den gebuchten Leistungen eines einzelnen Kunden, um eine einfache Bearbeitung zu erm\u00f6glichen. Doch ist auch der umgekehrte Weg m\u00f6glich. Sollte beispielsweise eine telefonische Beratung stattfinden, dann gibt der entsprechende Mitarbeiter die dabei gewonnenen Daten zun\u00e4chst in das CRM-System ein. Dies \u00fcbertr\u00e4gt sie anschliessend in das Orderportal, sodass sie auch f\u00fcr andere Anwendungen zur Verf\u00fcgung stehen.\u00a0<\/p>\n<p><\/p>\n<p><\/p>\n<p>Comitas kann auch in Ihrem Unternehmen einzelne Programme miteinander vernetzen, um einen guten Workflow zu erm\u00f6glichen. Informieren Sie sich \u00fcber die M\u00f6glichkeiten und gestalten Sie die Abl\u00e4ufe in Ihrem Betrieb effizienter!<\/p>\n<p><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Das Institut f\u00fcr Jungunternehmen (IFJ) verwendet verschiedene Applikationen, um Kunden seine Dienstleistungen zur Verf\u00fcgung zu stellen. Ein Beispiel hierf\u00fcr ist das Business-Plan-Tool, mit dessen Hilfe Unternehmensgr\u00fcnder einen bereits ausgestalteten Business-Plan erstellen k\u00f6nnen. Das IFJ w\u00fcnschte sich zudem ein zentrales Verwaltungs-Tool, das die Daten aller Applikationen zusammenfasst und eine zentrale Bearbeitung erlaubt. Die Comitas AG hat [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":1324,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"content-type":"","inline_featured_image":false,"_monsterinsights_skip_tracking":false,"_monsterinsights_sitenote_active":false,"_monsterinsights_sitenote_note":"","_monsterinsights_sitenote_category":0,"footnotes":""},"categories":[75,56],"tags":[],"class_list":["post-3684","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-dienstleistungen-und-soziales","category-success-stories-de"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.1.1 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Zentrales Orderportal f\u00fcr das IFJ - Comitas Staging Site<\/title>\n<meta name=\"description\" content=\"Entdecken Sie, wie das IFJ mit dem Orderportal von Comitas AG seine Dienstleistungen zentral 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